Izi Sudoku — Support

Help & Support · Izi Sudoku: Logic Puzzle Game

Need help with Izi Sudoku? Below are answers to common questions. If you can't find what you're looking for, contact us using the details at the bottom of this page — we're happy to help.

Frequently asked questions

How do I play Sudoku?

Fill the grid so every row, column and 3×3 box contains the digits 1–9 without repeats. Tap a cell, then a number. See How to Play in the app's Settings for a full guide.

I lost my game progress. What happened?

Your current game is auto-saved on this device. If you reinstalled the app or switched devices without signing in, local progress can be lost. Sign in to keep your stats and games backed up.

What do the difficulty levels mean?

Higher difficulties start with fewer given numbers, so they need more advanced techniques. Easy and Medium are great for learning; Hard, Expert and Evil are for a real challenge.

How do I sync across devices?

Sign in with Apple or Google from the Welcome or Settings screen. Your statistics, achievements and saved games then sync to the cloud and follow you to any device.

How can I remove ads?

A paid ad-free option is on our roadmap. We'll announce it in the app as soon as it's available.

How do I change the language?

Go to Settings → Language and pick your language, or choose Automatic to follow your device language.

How do I manage notifications?

Open Settings → Notifications to turn reminders on or off. You can also manage permission from your device's system settings.

How do I contact support?

Use Send feedback inside the app to report a bug or suggestion, or email us directly using the address below.

Contact us

For bug reports, suggestions or any other questions, email us. We usually reply within a few days.

Email support

Or write to izigamecompany@gmail.com.

You can also send feedback from within the app: open Settings → Help & Support → Send feedback.